You would like to support the zoo now - we look forward to your voucher ticket purchase.
Voucher tickets are valid for 3 years after the zoo reopens. Buy
Cologne Zoo and Aquarium will remain closed to visitors from Tuesday, March 17, 2020, like all other nationwide leisure and educational facilities, until further notice, due to the current coronavirus situation. Tickets and vouchers already purchased will of course remain valid. Date tickets will of course be exchanged for valid tickets or vouchers after reopening.
Taster ticket vouchers are extended for the period of the Zoo's closure and can also be redeemed after re-opening.
If you have booked guided tours, children's birthday parties or similar, please contact our staff at the Zoo's escort service as usual (email@example.com).
If you have any other questions, please do not hesitate to contact our visitor service (firstname.lastname@example.org).
Valid annual season tickets that expired during the current closing time will of course be extended free of charge for the period of the closing time when the Zoo reopens.
After reopening, please simply contact our ticket offices 5 or 6 or the team of our visitor service.
The period will be immediately added to the regular expiry date or, in the case of expired annual season tickets, the period will be reactivated.
If you do not wish to do this, we consider it your way of supporting us in view of the loss of revenue and thank you very much.
Thank you very much for your understanding!